Full-service delegate management from Germany.

altares. the guest experience specialists.

Our experienced event team sees itself as your partner in all phases of event planning, implementation and follow-up. Well in advance of the event, we are available to you as a competent contact partner for all conceptual questions of participant management and also ensure the smooth implementation of professional guest management on site on the day of the event.

That's what we call full-service guest management.

And it's completely modular: You only book the services you need. We dovetail with the remaining contacts and trades to provide you and your guests with the best possible service and ensure an optimal experience.

Design/conceptual phase

Whether it's a press conference with 30 journalists or a gala event with several thousand guests - we are here to help you with advice and support you in making the right decisions right from the conception phase: from the invitation to the check-in process.

Design/conceptual phase

Preparation phase

After defining the processes, we will of course support you in setting up the guest portal in the corporate design of your company or the respective event, carrying out the invitation process, handling feedback, coordinating hotel, travel and transfer requests, and even creating name badges.

Event phase

We are also there for you on site. You will not only receive from us the turnkey technology for access management - from accreditation systems with barcode or RFID scanners, plastic card printers to large screens for guest routing or a WIFI for your guests, and of course all the necessary background technology (network, electricity, etc.) - but also the service on site - from the technician to the hostess.

Event phase

Event phase

Follow-up phase

With the right follow-up, your event will leave a lasting impression. With personalised thank-you letters or individually compiled web photo albums you will be remembered. Automated guest surveys help to optimise follow-up events. And for accounting, altares-GuestManager provides the appropriate reports at the touch of a button.
Talk to us

We look forward to exchanging ideas.

the guest experience specialists.